Terms of Service

1. Who we are

“SMLE Rounds” is a digital study service operated in the Kingdom of Saudi Arabia (the “Operator”, “we”, “us”, “our”).

The SMLE Rounds platform and brand may be operated by, or licensed to, affiliated entities. The Operator is the party responsible for the Service and for these Terms. If the responsible entity changes, we will identify the new Operator on this page and notify you through the Service before the change takes effect.

2. Acceptance of these Terms

By creating an account, purchasing access, redeeming a code, or otherwise using any part of the Service, you agree to be bound by these Terms and by our Privacy Policy and Refund Policy, which are incorporated by reference. If you do not agree, do not use the Service.

3. Eligibility

The Service is intended for medical students and graduates preparing for the Saudi Medical Licensing Examination (SMLE). You must be at least 18 years old, or have the consent and supervision of a parent or legal guardian, to use the Service and to make any purchase. By using the Service you represent that you meet these requirements.

4. Your account

You sign in using Sign in with Apple, Google, or an email-based one-time code. You agree to provide accurate information, keep your credentials secure, and accept responsibility for all activity under your account.

Each account is personal to you. You may not share, sell, transfer, or sublicense your account or access to any other person except through the group-pack mechanism we provide.

5. Medical & Educational Disclaimer

SMLE Rounds is an exam-preparation study aid for educational purposes only. It is not medical advice, a clinical decision-making tool, or a substitute for professional medical training, supervision, or judgement. Nothing in the Service should be used to diagnose, treat, or manage any patient.

Content may contain errors, simplifications, or out-of-date information, and may not reflect current clinical guidelines or the content of any actual examination. You are responsible for verifying any clinical information against authoritative, up-to-date sources before relying on it.

We do not control, administer, endorse, or have any affiliation with the Saudi Medical Licensing Examination, the Saudi Commission for Health Specialties (SCFHS), or any examining or licensing body. We make no representation that the Service reflects actual exam questions, format, or scope.

We do not promise, guarantee, or warrant any particular score, result, pass, or outcome on the SMLE or any other examination. Your results depend on many factors outside our control.

6. Subscriptions and payments (web)

On the web, access is sold as fixed-duration plans (for example 1 month or 3 months) that do not automatically renew. Prices are shown in Saudi Riyals (SAR) and include applicable VAT. The price displayed at checkout is the price that applies.

Web payments are processed by Tap Payments. We receive transaction metadata (such as a customer reference and charge status); we do not receive or store your full card number. Access is granted once payment is confirmed.

Group packs grant a fixed number of single-use activation codes that may be redeemed by other users. Promotional codes are subject to the rules shown at redemption.

7. Subscriptions and payments (iOS & Android)

In the mobile apps, subscriptions are sold as in-app purchases through the Apple App Store or Google Play and are managed by RevenueCat on our behalf. Where a plan is offered as auto-renewing, it renews automatically at the end of each period unless you cancel at least 24 hours before the period ends.

Payment is charged to your Apple or Google account at confirmation of purchase. You manage, view, and cancel subscriptions in your Apple ID or Google Play account settings — not within the app. Any free-trial period, and the price and length of each plan, are shown to you before you purchase.

Refunds for in-app purchases are handled by Apple or Google under their policies; we cannot directly refund a store transaction. See our Refund Policy.

8. Refunds

We do not offer refunds. All purchases, including web purchases, are sold as final-sale digital access to the extent permitted by law. If something has gone wrong with your order, contact support@smlerounds.com and we will look into it. Our full Refund Policy, including exceptional cases and store-processed refunds, is published at smlerounds.com/legal/refund and forms part of these Terms.

9. Acceptable use

You agree not to:

• share, transfer, resell, or sublicense your account or activation codes outside the group-pack mechanism we provide;
• copy, scrape, harvest, mirror, or systematically extract questions, explanations, lectures, or other content;
• redistribute, publish, or make any content available to others, including in study groups, channels, or commercial products;
• attempt to bypass authentication, payment, access, or rate-limiting controls, or probe the Service for vulnerabilities except as permitted by §13;
• reverse engineer, decompile, or attempt to derive source code, except where this restriction is prohibited by law;
• use the Service unlawfully, to harass others, or to upload unlawful or infringing material.

10. Intellectual property

All content in the Service — including questions, answer explanations, lectures, analytics, dashboards, text, design, and software — is owned by the Operator or its licensors and is protected by law. We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to access the content solely for your own exam preparation. All rights not expressly granted are reserved.

11. Service provided “as is”

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement, to the maximum extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, secure, or that defects will be corrected.

12. Limitation of liability

To the maximum extent permitted by applicable law, the Operator and its licensors, officers, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, data, goodwill, study time, or examination opportunity, arising out of or related to your use of (or inability to use) the Service.

To the maximum extent permitted by applicable law, our total aggregate liability for all claims relating to the Service is limited to the greater of (a) the amount you actually paid us for the Service in the twelve (12) months before the event giving rise to the claim, or (b) SAR 100. Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.

13. Security and your responsibilities

We apply reasonable technical and organisational safeguards, but no online service is perfectly secure and you use the Service at your own risk. You are responsible for keeping your devices and sign-in methods secure. If you discover a vulnerability, please report it to security@smlerounds.com and give us a reasonable opportunity to address it before disclosing it to others; do not access, alter, or download data that is not yours.

14. Suspension and termination

We may suspend or terminate your access if we reasonably believe you have breached these Terms, to protect the Service or other users, or to comply with law. You may stop using the Service and delete your account at any time. On termination, the licence granted to you ends; non-refundable amounts remain non-refundable, and any term that by its nature should survive (including §§5, 9–12, 15–18) will survive.

15. App Store and Google Play terms

These Terms are between you and the Operator only, not with Apple or Google. The Operator — not Apple or Google — is solely responsible for the Service and its content.

• Apple and Google have no obligation to provide any maintenance or support for the Service.
• To the maximum extent permitted by law, Apple and Google have no warranty obligation with respect to the Service, and any claims relating to the Service are directed to the Operator.
• Apple and Google are not responsible for addressing any claims by you or a third party relating to the Service, including product-liability, legal/regulatory, or intellectual-property claims.
• You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not on any U.S. Government restricted-parties list.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Google is similarly a third-party beneficiary of the terms applicable to the Google Play version.
• You must comply with applicable third-party agreements (for example, your wireless data plan and the App Store / Google Play usage rules) when using the Service.

16. Governing law and disputes

These Terms are governed by the laws of the Kingdom of Saudi Arabia. Subject to any mandatory consumer-protection rights you have, you and the Operator submit to the exclusive jurisdiction of the competent courts of Riyadh for any dispute arising out of or relating to the Service or these Terms.

17. Content updates and ongoing maintenance

We maintain and improve the Service's content over time. References anywhere in the Service or our marketing to “updates”, “content updates”, “continuous updates”, “ongoing updates”, or similar describe this ongoing maintenance as a whole — not a promise of any particular schedule, frequency, or amount of new material.

What “content updates” includes

Content updates may take any of the following forms, at our sole discretion and whether or not they are individually visible to you:

• reviewing, verifying, and re-verifying questions, answers, and explanations;
• monitoring developments in medical knowledge and practice and revising material to keep it current;
• reviewing, rewriting, expanding, or clarifying lectures, explanations, and study notes;
• adding, refining, reorganising, merging, or removing questions, topics, subtopics, or lectures;
• correcting errors and improving accuracy, wording, or formatting;
• responding to user questions, feedback, or clarifications about the content, and acting on them where appropriate;
• other behind-the-scenes review and quality work that improves the content.

Much of this work happens behind the scenes and may not be noticeable to you. We do not guarantee that any particular update, new question, topic, or change will appear during your access, that updates will occur on any fixed cadence, or that the content you personally see will change. The volume, timing, nature, and visibility of updates are determined by us at our sole discretion.

This section does not limit the “as is” nature of the Service (§11) or the medical and educational disclaimer (§5); content may still contain errors and may not reflect current clinical guidelines.

18. Changes to these Terms

We may update these Terms at any time and at our sole discretion. Updated Terms take effect when posted here. We are not obligated to notify you individually of changes, so please review these Terms periodically; your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

19. Contact

Questions about these Terms or general support: support@smlerounds.com.